The following discloses our information gathering and dissemination practices for the Tempest + Bentley (“Site”) website. This privacy policy only applies to information exchanged and data gathered on the Site and does not apply to any other website or offline point of contact between, and consumers. We reserve the right to change the terms of this Privacy Policy, posting notice of such changes on this page. Your continued use of the Site following any changes to this Privacy Policy will constitute your acceptance of such changes.


PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.


NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.


SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

WEB BROWSER COOKIES

Our site may use “cookies” to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.


HOW WE USE COLLECTED INFORMATION

Tempest + Bentley collects and uses users personal information for the following purposes:

We may use personal information to personalize user experience. We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site to improve our site experience.

We continually strive to improve our website offerings based on the information and feedback we receive from you to improve customer service.

Your information helps us to more effectively respond to your customer service requests and support needs to process transactions.

We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service to send periodic emails.

The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over a ssl secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with pci vulnerability standards in order to create as secure of an environment as possible for users.


SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.we may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


CHANGES TO THIS PRIVACY POLICY

Tempest + Bentley has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


YOUR ACCEPTANCE OF THESE TERMS

By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.


CONTACTING US

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site or you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at:

By email:

connect@tempestbentley.com



By mail:

912 Cole St. #155

San Francisco, CA 94117